Privacy Policy

Account Information

When you create an account, we collect basic information such as your name, email address, and payment information when you subscribe to our services.

Manuscript Data

When you upload your manuscript for analysis, we process the text content to provide you with feedback and insights.

Usage Information

We collect information about how you interact with our platform, including the features you use, the time spent on different pages, and your preferences.

Technical Data

We automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, and cookies.

• Provide, maintain, and improve our services
• Process and complete transactions
• Analyze your manuscript and generate personalized feedback
• Understand how users interact with our platform to enhance user experience
• Communicate with you about your account, updates to our services, and respond to your inquiries
• Develop new features and services based on user needs
• Protect against fraudulent or unauthorized activity

Our AI models are designed to provide you with the best possible writing assistance. When processing your manuscript, our AI analyzes the text to identify patterns, themes, character development, plot structure, and other literary elements to provide meaningful feedback.

We do not sell your personal data to third parties. Your privacy and the integrity of your creative work are paramount to us.

We may share your information in the following limited circumstances:

• With service providers who help us operate our business and deliver services to you (such as cloud hosting providers, payment processors, and customer support tools)
• When required by law, such as in response to a valid legal request
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, such as a merger or acquisition

All third-party service providers we work with are bound by contractual obligations to keep your personal information confidential and secure.

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Control cookie settings through your browser preferences

To exercise these rights, please contact us using the information provided in the Contact Us section.

• Your manuscript is processed solely to provide you with feedback and is not used to train our AI models
• We implement strict access controls to ensure only authorized personnel can access your data when necessary for service provision
• Your manuscript data is encrypted both in transit and at rest
• We retain your manuscript data only for as long as necessary to provide our services to you

All of the training of our model is being done with writers and editors who have consented to use their work and their expertise to build the model; we do not train on submissions from anyone who is getting a developmental edit of their work, whether as a beta tester or client. Your work will not be stored for future use nor will it ever be shared with anyone.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Other Analytics Tools

We use various analytics tools to understand how users interact with our platform. These tools help us improve our services, fix technical issues, and enhance user experience. You can manage your preferences for these tools through your browser settings by disabling cookies or using private browsing mode.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@storystreameditor.com

We are committed to addressing any questions or concerns you may have about our privacy practices promptly and thoroughly.